Lead Application Engineer

Adhesive Technologies Engineering Various locations Full Time Regular
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About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. This role can be based in Rocky Hill, CT, South Bend IN, or Elkhart, IN. 

Dare to learn new skills, advance in your career and make an impact at Henkel.   

What you´ll do

  • Identify and align Henkel Application Engineering efforts to help solve unmet needs at top customer accounts 
  • Responsible for product recommendations, customized product integrations, new product introductions, and troubleshooting solutions for customers 
  • Support the innovation process to gain new business by leveraging customer feedback, defining target product profiles, and identifying and pursuing sustainability improvements 
  • Plan, execute testing, and report on Customer Technical Requests and communicate results to customers 
  • Consult customers on solutions generating value for their use cases and documenting value in Leverage Point
  • Perform technical visits (meetings, audits, demonstrations, training, troubleshooting, etc.) for customers with documentation in the HLSN tool and the ACE system 
  • Complete Root Cause Analysis and Corrective Action Plans on customer and product performance complaints
  • Work with application equipment both in the lab and at customer sites to provide solutions to enhance customer adhesive processes 
  • Prepare internal and external technical whitepapers and make presentations to internal work groups and customers
  • Lead product technical training presentations to customers, Sales / Marketing, and other technical personnel 
  • Support ongoing harmonization and administration of laboratory test methods, including development and implementation of new test methods 
  • Directly communicate with customers, Sales, Marketing, PD, Innovation, and Application Engineering project teams 
  • Respect and promote the Henkel SHEQ rules
  • Provide application support for various projects assigned by a supervisor

What makes you a good fit

  • Bachelor's degree in engineering or equivalent
  • Master’s degree in engineering or MBA preferred, PhD a plus
  • 5-7 years of demonstrated related experience in project management, operations, lean manufacturing, statistical design and data analysis
  • Customer support experience (providing product application preparation and training)
  • Project management, quality management, laboratory, and field support skills 
  • Experience across risk assessment, finance, marketing, and sales functions 
  • Ability to build trusted customer relationships and communicate complex technical concepts effectively 
  • Demonstrated leadership skills with a strong sense of urgency and ownership

Some benefits of joining Henkel

  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program 
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement 
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships 
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $95,000.00 and $125,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable.  The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 26095297

Job Locations: United States, CT, Rocky Hill, CT | United States, IN, Elkhart, IN

Contact information for application-related questions: talent.acquisition@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Über Henkel

Wir bauen auf die Erfahrung von fast 150 Jahren, um das Leben neu zu gestalten und zu bereichern. Jeden Tag. Heute und für kommende Generationen. Mit unseren innovativen und nachhaltigen Marken und Technologien, mit unseren Teams auf der ganzen Welt.
Henkel ist sowohl im Industrie- als auch im Konsumentengeschäft führend: Unser Portfolio umfasst bekannte Marken in den Bereichen der Haarpflege, Colorationen, Waschmittel, Reinigungsmittel, Weichspüler sowie Klebstoffe, Dichtstoffe und funktionale Beschichtungen.

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